Cancellation Policy
At Sahal Krishi Tech Private Limited and Krushi Machines, we understand that plans can change. If you need to cancel an order, we offer the following cancellation policy.
1. Eligibility for Cancellations
You can cancel your order under the following circumstances:
- Before Shipment: If your order has not yet been shipped, you can cancel it and receive a full refund.
- After Shipment: Once the order has been shipped, cancellation may not be possible. However, you may return the product in accordance with our Return Policy.
2. How to Cancel an Order
To cancel an order, please follow these steps:
- Contact Us: Reach out to us as soon as possible at krushimachines@gmail.com or call +91 9739316016. Provide the following details:
- Order Number
- Reason for cancellation
- Cancellation Confirmation: If the cancellation request is received before the product is shipped, we will confirm your cancellation and process your full refund. If the product has already been shipped, we will assist you with the return process once you receive the item.
3. Time Frame for Cancellations
- Orders can only be canceled before shipment. If you wish to cancel after shipment, please refer to our Return Policy for instructions on how to return the product and request a refund.
4. Refunds After Cancellation
- If your order is canceled before shipment, a full refund will be processed to your original payment method.
- Please note that it may take 10-15 business days for the refund to reflect in your account, depending on your payment provider.
5. Non-Cancelable Orders
- Once an order has been processed for shipment, it may not be canceled.
- Customized or personalized products cannot be canceled after the order is placed.
6. Changes to Orders
If you wish to make changes to an existing order (e.g., quantity, shipping address), please contact us immediately. We will do our best to accommodate your request as long as the order has not yet been shipped.
7. Contact Us
If you have any questions or need assistance with an order cancellation, please contact us at:
By placing an order on www.krushimachines.com, you agree to the terms outlined in this Cancellation Policy.
This policy ensures clarity for your customers while outlining their options regarding cancellations. Feel free to adjust any details or timeframes based on your specific business practices.